These d ACCOUNT Terms and Conditions (these “Terms”) set forth the matters applicable to customers (each a “Customer” or “You”) to whom NTT DOCOMO INC. (“DOCOMO”) has issued d ACCOUNT. No Customer may use d ACCOUNT unless such Customer agrees to these Terms.


Article 1. d ACCOUNT

  1. d ACCOUNT is used for customer identification and authentication for you to use various types of services. The Services compatible with d ACCOUNT (“Compatible Service”) are offered not only by DOCOMO but also by various business partners. The list of Compatible Services shall be separately prescribed by DOCOMO.
  2. You can only use “Carrier-Free d ACCOUNT” while a customer having DOCOMO mobile phone subscription can use “d ACCOUNT for Subscriber”. The types of Compatible Services available to a Customer will vary depending on the type of Customer’s d ACCOUNT. Some Compatible Service is only available for DOCOMO mobile phone subscriber. If you have DOCOMO mobile phone subscription in Japan and wish to use “d ACCOUNT for Subscriber” you need to follow separate instruction made by DOCOMO (please see more details in d ACCOUNT Site. In these Terms, we refer “Carrier-Free d ACCOUNT” as “d ACCOUNT“.
  3. You need to enter d ACCOUNT ID and password (“ID & Password”) for the identification and authentication for using Compatible Services. Some Compatible Service may require you to enter a security code in addition to the ID & Password for the same purpose. The security code will be sent or notified to you in a manner separately prescribed by DOCOMO.
  4. Some of the Compatible Services will maintain your authenticated status until certain designated duration has passed or you have removed cookies from your browser settings. In such case, re-entry of the ID & Password is not necessary. Once ID & Password is entered, DOCOMO deems (i) such entry is made by a Customer who has the ID & Password and (ii) as long as authenticated status is maintained, any act performed after the entry as being the act of the Customer.
  5. In addition to these Terms, you need to comply with terms of use of each Compatible Service. If there is any discrepancy exist between these Terms and terms of use of Compatible Service, the latter prevails. If you are under 16 years old, the consent of a person with parental authority will be required. d ACCOUNT is not available to children under the age of 13.

Article 2. Application for d ACCOUNT

  1. For using d ACCOUNT, you need to make a prior application to DOCOMO in accordance with the procedure separately prescribed by DOCOMO.
  2. If DOCOMO accepts your application, DOCOMO will send you an email and SMS specifying a one-time key (meaning a PIN available only for certain designated period) (a “One-Time Key Notification”). When you enter the one-time key specified in the One-Time Key Notification in our designated web site, the issuance of d ACCOUNT will be completed.
  3. Notwithstanding the above, in some limited circumstance, the issuance of d ACCOUNT will be completed without entry of one-time key, in which case the issuance is completed when DOCOMO notifies you of the completion of the Customer’s application in a manner prescribed by DOCOMO.
  4. DOCOMO may reject your application if you fall under any of the following circumstances:
    1. A misstatement, typographical error or omission, etc. having been found in your application;
    2. An email address designated by you as d ACCOUNT being identical to other existing or existed d ACCOUNT;
    3. Your d ACCOUNT having ever become invalid in the past due to any of the circumstances set forth in Article 7, in connection with your breach of these Terms; or
    4. DOCOMO otherwise having deemed it inappropriate to approve of your use of d ACCOUNT.
  5. You cannot delete a mobile phone number registered by you for your application as “Contact mobile phone number” by your own operation. If you wish to delete it, you shall follow the procedure separately prescribed by DOCOMO. In addition, such mobile phone number cannot be changed unless otherwise specified by DOCOMO.

Article 3. Password Setting and Management

  1. You shall manage your ID & Password in such a manner as to keep them confidential from third parties, and shall be fully and solely responsible for the password management. Some device will maintain the ID & Password once registered. You shall also be responsible for the management of such device.
  2. In setting the ID & Password, you shall avoid using your date of birth, address, telephone number or any other information which can be easily guessed by a third party.
  3. You may change your ID & Password in accordance with the procedure separately prescribed by DOCOMO. Notwithstanding, if the change results in any of the circumstances set forth in Article 2.4, DOCOMO may reject the application for change.
  4. If you stop using an email address registered as “Contact email address” for any reason, you shall immediately change the “Contact email address” and notify DOCOMO. The details of procedure will be separately prescribed by DOCOMO.
  5. If you have forgotten your ID & Password, you may apply for the reissuance of such ID & Password in accordance with the procedure separately prescribed by DOCOMO. Similarly, if your ID & Password has been locked, you can unlock the same by carrying out the procedure for the reissuance of ID & Password.
  6. If your ID & Password has been lost or stolen, or otherwise likely becoming known to a third party, you shall immediately take appropriate measures, such as changing the ID & Password in order to prevent the ID & Password from being used by any third party.
  7. In no event, DOCOMO shall be responsible for any loss or damage which may be incurred by you due to any insufficient management or erroneous use, or a third party’s misuse of your ID & Password unless such loss or damage has been incurred as a result of any willful misconduct or negligence on the part of DOCOMO. Other than DOCOMO’s misconduct or gross negligence, DOCOMO’s cumulative liability arising out of or related to negligence or tort of DOCOMO will not exceed FOMA basic monthly charge or Xi basic monthly charge, whichever is lower.

Article 4. User Information

  1. DOCOMO will separately announce processing of Personal Data in the "NTT DOCOMO Privacy Policy."
  2. If you use your d ACCOUNT for Compatible Service offered by a business partner other than DOCOMO, DOCOMO will provide the business partner with the following information:
    1. an OpenID (i.e. a specific character string issued by DOCOMO for each d ACCOUNT); and
    2. other information specifically designated by DOCOMO for each Compatible Service

    The information will be used only for the purpose that the business partner can identify the Customer.

Article 5. Notice

DOCOMO may provide you with notices concerning d ACCOUNT or Compatible Services by way of email to your email address currently used or previously used as d ACCOUNT ID or by any other means which DOCOMO considers to be appropriate. The notice will a marketing or promotional message provided that DOCOMO sends such message only if your explicit consent is obtained.

Article 6. Prohibited Matters

You shall not engage in any of the following acts in connection with your use of d ACCOUNT:

  1. Using d ACCOUNT for illegal or unauthorized purpose (i.e. other than the purpose of obtaining an identity verification for Compatible Services);
  2. Disclosing, loaning, assigning, selling, purchasing, pledging or otherwise transfer of d ACCOUNT to a third party or causing a third party to use your d ACCOUNT;
  3. Engaging any act constituting, or likely to constitute, a breach of these Terms or a violation of applicable laws and regulations or public policy;
  4. Infringing or damaging the privacy or other rights, property, reputation, or social credibility of any third party or DOCOMO;
  5. Hindering, interfering or otherwise disturbing any Compatible Service or other services of DOCOMO or the operation of DOCOMO’s services (including access to DOCOMO network in an attempt to overload systems), or engaging in any act likely to constitute such hindrance;
  6. Causing detriment or damage to DOCOMO or a third party or engaging in any act likely to constitute such detriment or damage;
  7. Issuing of six or more d ACCOUNTS by the same Customer unless otherwise specified by DOCOMO; or
  8. Engaging in any act constituting, or likely to constitute, a criminal act or an act related to a criminal act.

Article 7. Invalidation of d ACCOUNT

  1. If you wish to invalidate your d ACCOUNT, you shall follow the procedure separately prescribed by DOCOMO. After the invalidation, you will no longer be able to use the Compatible Services which are currently in use through your d ACCOUNT. Notwithstanding, the subscription of Compatible Services shall not be automatically terminated upon invalidation of d ACCOUNT. You shall follow all necessary steps prescribed by each Compatible Service provider to terminate the subscription. Please note that for most of Compatible Services, termination of the subscription after invalidation of d ACCOUNT will be very complex and require some direct communication with the Compatible Service provider, so we recommend you to check the process for the termination before invalidation of d ACCOUNT.
  2. DOCOMO may, at any time in its sole discretion, invalidate your d ACCOUNT if you fall under any of the following circumstances:
    1. a Customer having breached these Terms;
    2. DOCOMO being unable to confirm your use of d ACCOUNT for a period separately prescribed by DOCOMO; or
    3. a Customer having engaged in any other act which DOCOMO deems to be inappropriate.
  3. In no event DOCOMO shall be responsible for any loss or damage which may be incurred by you due to the invalidation of d ACCOUNT in accordance with this Article.

Article 8. Suspension of d ACCOUNT

  1. In the event of (i) an incorrect d ACCOUNT password being entered more than a certain number of times, (ii)if DOCOMO determines that there is unauthorized access or the risk of such access, (iii)if DOCOMO cannot confirm the use of the d ACCOUNT for a certain period of time, (iv)your conducting any act that falls under Article 6.7, or (v) DOCOMO otherwise considering it to be necessary, DOCOMO may take measures such as the temporary suspension of your use of d ACCOUNT. In this case, when you wish to resume the use of d ACCOUNT, you must apply for a resumption of d ACCOUNT in accordance with the procedure separately prescribed by DOCOMO. However, if DOCOMO cannot determine that the issues described in items (ii), (iv), and (v) have been resolved, DOCOMO will not approve the resumption of d ACCOUNT. Furthermore, if the resumption is carried out against DOCOMO's intention, DOCOMO reserves the right to cancel such resumption.
  2. In addition to above, DOCOMO may temporarily suspend your d ACCOUNT due to system maintenance or failure. In this case, DOCOMO will notice or make public such suspension in advance except in cases of emergencies or unavoidable circumstances.
  3. In no event DOCOMO shall be responsible for any loss or damage which may be incurred by you due to the suspension of d ACCOUNT in accordance with this Article.

Article 9. Limited Warranty

  1. In no event DOCOMO shall be responsible for any damage which may be incurred by you or any third party with respect to your use of d ACCOUNT unless there has been any willful misconduct or negligence on the part of DOCOMO. Other than DOCOMO’s misconduct or gross negligence, DOCOMO’s cumulative liability arising out of or related to negligence or tort of DOCOMO will not exceed FOMA basic monthly charge or Xi basic monthly charge, whichever is lower.
  2. UNLESS OTHERWISE SPECIFFICALLY PROVIDED IN THESE TERMS, DOCOMO DOES NOT MAKE ANY WARRANTY TO THE CUSTOMER WITH RESPECT TO d ACCOUNT AS TO THEIR CONCURRENCE, ACCURACY, LAWFULNESS, SAFETY, ADEQUACY, UTILITY AND ANY OTHER EFFECTS DUE TO USAGE OF d ACCOUNT. IN ADDITION, IF ANY DISPUTE ARISES BETWEEN THE CUSTOMER AND A THIRD PARTY REGARDING THE d ACCOUNT DOCOMO SHALL NOT BEAR ANY LIABILITY FOR THE DISPUTE.

Article 10. No Assignment

You shall not transfer to, have succeeded by or provide as collateral to a third party all or part of the rights it has against DOCOMO or the obligations it owes to DOCOMO under these Terms.

Article 11. Amendment of These Terms

DOCOMO may amend these Terms by posting it on its service site. If these Terms are amended, the amended Terms shall apply to the Customers.

Article 12. Jurisdiction

All disputes arising out of or in connection with these Terms shall be finally brought to the Tokyo District Court. The Customer hereby irrevocably consent to the exclusive jurisdiction of the Tokyo District Court over any dispute arising out of or in connection with these Terms.

Article 13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan without regard to the principles of its conflict of laws.




Supplementary Provisions (April 8th, 2025) These Terms are established on April 8th, 2025.